Returns, Refunds, Cancellations

Returns / Refunds / Cancellations

Cancellations, refunds and returns
Cancellations are only permitted within 24 hours of your order. Orders for our products cannot be cancelled, modified or refunded after the 24 hours have passed because they have been sent to production and are custom printed and sewn in accordance with your order.

Returns for defect
If there is a manufacturing defect with your item, please contact customer service FIRST! Do not return any merchandise to the manufacturer or to us without first contacting our customer service department at support@yolo.zendesk.com  We will require proof of the defect in the form of a photograph.

Delivery - lost or stolen packages
YOLOtee.com uses tracking numbers on all deliveries.  If the tracking number shows that the item has been delivered to your address we cannot be held responsible for claims of lost or stolen items, and we will not offer a refund.

Refunding Charges
For approved refunds and returns, the product cost will be returned to your method of payment (ie credit card, PayPal etc) within 3 business days.  Please note that your credit card company may incur a holding period or delays outside of our control.

Delivery Area
YOLOtee.com strives to deliver worldwide.  We ship merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, we ship merchandise internationally to the UK and Canada and other international locations. Our international countries include:

Australia, Austria, Bahrain, Belgium, Bermuda, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Nigeria, Norway, Oman, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad & Tobago, Turkey, United Arab Emirates, United Kingdom, Uruguay, and Venezuela.

The risk of loss and title for all merchandise ordered on this website passes to you when the merchandise is delivered to the shipping carrier.  YOLOtee.com DOES ship to APO/FPO - we love our military!